Privacy Policy

Camping Plain app and website · Effective September 16, 2026

Camping Plain Co., Ltd. (“we”) operates the Camping Plain Android app and camping2.livt.pro website (together, the “Service”). The Android app is a PWABuilder-based version of the same web service. This policy explains how we collect, use, share, retain, and protect user data.

Data we collect and why

• Account data: user ID, hashed password, name or nickname, email, phone number, and optional profile information—to create and manage accounts and prevent misuse.
• Inquiry and support data: inquiry type, name/company, phone number, email, inquiry or chat content, and attachments—to answer product and customer-service requests.
• Transaction data, when applicable: order, shipping, billing, contract deposit, final agreed amount, payment status, consent/advance-notice records, Stripe customer/payment-method/transaction identifiers, card brand, last four digits, and expiry—to process agreed payments, refunds, and legal obligations. Stripe processes full card numbers and CVC directly; we do not receive or store them.
• Technical data: IP address, cookies/session identifiers, access time, pages visited, browser, OS/device type, language setting, and error/security logs—to deliver, secure, and improve the Service.

We do not sell personal data or use an advertising ID for personalized advertising. The current app does not independently request precise location, contacts, SMS/call logs, camera, microphone, health, or similar sensitive device data. If that changes, we will provide an in-app disclosure, obtain any required consent, and update this policy and Google Play Data safety disclosure.

Retention

Account data is retained until account deletion. Inquiry data is retained for six months after the inquiry is completed. Transaction and dispute records may be retained for the periods required by applicable law (commonly five years for contracts/payment and three years for consumer disputes in Korea). Data required by law is segregated and deleted when the required period ends.

Service providers and international processing

We use Cloudflare for content delivery and security, Channel Corporation (Channel.io) for customer support, Google for web fonts and YouTube-related content, and Stripe for payment authorization, securely storing payment methods, authentication, refunds, and fraud prevention. These providers may process IP address, device/browser data, request logs, support identifiers/content, contact details, payment credentials, or transaction data only as needed for their services. Cloudflare, Google, and Stripe may process relevant data in the United States or other countries where their infrastructure operates. Data is transferred over encrypted internet connections and retained under the applicable contract, law, and provider policy. External services such as WhatsApp, LINE, WeChat, DingTalk, and YouTube apply their own policies when you choose to open them.

Cookies

We use cookies and local storage for login sessions, optional auto-login, language preferences, security, and customer support. You can delete or block them in browser/device settings, although some features may stop working.

Your rights and account deletion

You may request access, correction, deletion, restriction, or withdrawal of consent by emailing [email protected]. You may request deletion without reinstalling the app through our Account and Data Deletion page. After identity verification, we delete the account—not merely deactivate it—and associated personal data, except records that must be retained by law.

Security, children, and changes

We use HTTPS, hashed passwords, access controls, monitoring, backups, and secure deletion practices appropriate to the data we process. The Service is not directed to children under 14. If we learn that we collected a child’s data without required parental consent, we will delete it. We will publish policy updates here and provide advance notice when required.

Contact

Controller: Camping Plain Co., Ltd.
App: Camping Plain
Privacy contact: Camping Plain Privacy Team
Email: [email protected]
Phone: +82-31-356-6811
Address: 501-27 Ssangsangbuk-ro, Mado-myeon, Hwaseong-si, Gyeonggi-do, Republic of Korea